PROPERTY MAINTENANCELondon or Nationwide, call Direct Response: 0800 118 5188
- No payments are taken until after works are completed. However on
larger installations a deposit may be required.
- Repair work is guaranteed for a minimum of three months. This
warranty excludes drain blockages, glass repairs or if engineer has made a
replacement recommendation that the customer declines.
- Labour on installations are guaranteed for a 12 month period and any parts for
the duration of the manufaturer’s warranty period. Please note that after an
installation, if a part was found to be faulty, labour to rectify the
problem would be chargeable.
Direct Response is the one stop 24 hour property maintenance service that can be trusted. We cover small repairs for residential customers and commercial properties to larger building and refurbishment projects. Apart from our residential customers, Direct Response also benefits as a provider to a number of Government, Legal and Corporate clients. If you need a plumber, electrician, glazier, locksmith drainage engineer or any form of property maintenance carried out in your home or commercial property, our lines are covered by our own staff throughout the day or night to cover a emergencies, giving peace of mind that we will have a plumber, electrician, glazier, locksmith, drainage engineer or any form of property maintenance throughout the UK. For boiler and central heating repairs or installations we can provide a Gas Safe plumber or if you require a pre purchase inspection or Landlords' certificate, we can provide a Gas Safe plumber at a time to suite you. For pre-purchase or periodical electrical inspection, we can also provide an NIC electrician. If smashed window need replacing or boarding up during the night and a lock needs opening or replacing a mobile glazier or locksmith can normally be onsite within an hour. For external drain blockages, our drainage engineers have on board rodding or high pressure drainage jetting equipment and if required, we can carry out drainage CCTV survey.